SHIPPING
Orders for artwork are shipped within 7 business days of purchase using USPS or UPS. We ship within the United States, only, at this time.
Deliveries can take 2-12 days to arrive within the US. If your package has not arrived within this time frame contact us immediately at frieda@friedacreates.com.
Your artwork will be packed with care and proper insulation, ensuring its safety during the shipping cycle.
Some artwork may be shipped separately due to size or type. For example, our prints are shipped in tubes separate from paintings.
All shipping costs will be calculated at checkout and charged along with your purchase.
When your order is shipped you will receive an automated email with your tracking number.
Canvas paintings – Wrapped in bubble wrap and shipped in a cardboard box to protect the canvas.
Paintings on paper/ prints – The painting or print is enclosed in a clear sleeve or wrapped in tissue, and mailed in a hard cardboard box, rigid envelope or tube depending on the size. Your order will be shipped within 7-14 business days. If your order is a gift and is going directly to the recipient, I can add a personalized note for no extra charge. Send me an email at frieda@friedacreates.com after you place your order.
RETURNS & EXCHANGES
Artwork purchases from Frieda Creates are intended to bring joy and satisfaction. The buying process is intended to feel the same. For this reason, I strive to be as clear and transparent as possible. Please read listing descriptions carefully before purchasing. Each product and original piece of art is photographed as honestly and clearly as possible to help you assess the color and what would look best in your space. If you have concerns about color variance due to technology, or other questions and concerns, please contact me before you place an order so I can best help you.
All sales are final, except in situations of damage to paintings and art prints due to the mail system. These are handled on a case-by-case basis. If you do have an issue with your order, please send an email with photos describing your problem to frieda@friedacreates.com and I will do my best to help you.
Frieda Creates is not ultimately liable for any mishandling or failed delivery by the shipping service (USPS or UPS) and is not liable for any damage incurred post-delivery.
Every painting, order, and commission is handled with attention and care. I do my best to package your order so it arrives safely, and will delay a shipment in inclement weather if water damage is a concern. Quality is of utmost importance to me, and quality checks are done before packages are sent out.
Exchanges
We do not offer exchanges.
All artwork, reproductions, and photos are © Frieda Guercio. The sale of original art or print does not transfer copyright and you may not reproduce my work for personal or commercial use for any reason.
We are here to help.
Please contact us at frieda@friedacreates.com for questions related to shipping and returns.